Privacy & Data Policy

At The IVy Beauty and Wellness, LLC ("Company," "we," "us," or "our"), we value and respect your privacy. This Privacy & Data Policy outlines how we collect, use, disclose, and protect your personal and medical information when you visit our website, book services, or interact with us in person.

1.1 Information We Collect

We collect different types of information, including:

  • Personal Information: Name, address, phone number, email address, date of birth, and payment details.
  • Medical Information: Health history, treatment details, and any medical disclosures necessary for services provided.
  • Technical Data: IP address, browser type, operating system, referring URLs, and timestamps when visiting our website.

1.2 How We Use Your Information

We use the collected information to:

  • Provide and improve our medspa services.
  • Schedule and confirm appointments.
  • Process payments and send invoices.
  • Comply with legal and regulatory obligations.
  • Communicate promotional offers (with your consent).
  • Enhance website functionality and user experience.
  • Analyze website usage to improve our services.

1.3 How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Third-party service providers (e.g., payment processors, scheduling platforms) as needed.
  • Medical professionals when required for treatment or referrals.
  • Legal authorities in compliance with laws and regulations.
  • Marketing platforms (only if you have given explicit consent).

1.4 Data Security & Retention

We implement strict security measures to protect your data. Your personal and medical information is stored securely and retained only for as long as necessary for our business and legal requirements. We regularly review our data collection, storage, and processing practices to ensure unauthorized access and use are prevented.

1.5 Your Rights & Choices

You have rights regarding your personal information, including:

  • Accessing, updating, or deleting your data.
  • Opting out of marketing communications.
  • Requesting a copy of your data.

To exercise your rights, please contact us at hello@theivy.health.

1.6 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your website experience. These technologies help us understand user behavior, track user interactions, and improve our services. You can manage your cookie preferences through your browser settings.

1.7 Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

1.8 Updates to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

1.9 Contact Us

For questions regarding this policy, please contact us at:

The IVy Beauty and Wellness, LLC
503 West Gordon St
Thomaston, GA 30276
Email: hello@theivy.health
Phone: 706.749.6342